Shipping and Returns - LensCircle.com

Shipping & Returns

Shipping Cost & Time

US$4.50 per order by Expedited Mail to orders within Canada/USA (approximately 5-8 business days).
US$7.50 per order by Expedited Mail to all other countries (approximately 7-10 business days to worldwide)

15% OFF all orders which exceed US$100. Enter coupon code 15OFF at checkout.
Items are shipped the next business day.

Return Policy

Returns are accepted for the following conditions within 30 days from your dated receipt:

1. Your lenses arrived damaged during shipment.
We will gladly resend your order, but you must return the damaged lenses and write on your receipt that the lenses you received were damaged. Return the lenses to the address on the receipt when you received your lenses. If you do not send back the damaged lenses within 30 days from the date of your receipt, you will be charged for the second shipment.
2. The lenses that you received were not what was ordered.
We will gladly resend your order, but you must return the incorrect lenses and write on your receipt that the lenses you received were not what you had ordered. Return the lenses to the address on the receipt when you received your lenses. If you do not send back the lenses that were not ordered within 30 days from the date of your receipt, you will be charged for the second shipment.
3. You have changed your mind about the lenses you received, and the lens bottles or boxes have not been opened or damaged in anyway.
We will gladly refund your money excluding the shipping charge if we receive your returned package within 30 days from the date of your receipt. You must write on your receipt that you have changed your mind and that you would like a refund. Return the lenses to the address on the receipt when you received your lenses.

Reasons we will not accept a return:

1. You have had the lenses in your possession for more than 30 days from the date on your receipt.
2. You have opened the lens bottles or boxes.
3. You have torn a lens while trying them on. Lenses are delicate and must be handled carefully.